Terms

Terms of Service

Plain-language terms for using the Clearstack website, submitting inquiries, and starting a web design project.

Effective date

June 5, 2026

These Terms are written to be practical and accurate for this website. They are not a substitute for legal advice, and paid projects should still use a clear written agreement.

1. What These Terms Cover

These Terms of Service govern your use of the Clearstack Web Design website, contact forms, demo pages, and related online content. They also explain the basic rules for requesting information about Clearstack services.

Paid website projects, deposits, timelines, revisions, deliverables, ownership, and support should be confirmed in a separate written proposal, invoice, or project agreement. If a signed or written project agreement conflicts with these Terms, the project agreement controls for that project.

2. Website Information, Demos, and Offers

The website is provided for general information about Clearstack Web Design and its services. Demo websites and example businesses shown on the site are fictional unless clearly stated otherwise.

Prices, discounts, plan names, features, timelines, and availability may change before a project is accepted. Clearstack does not guarantee business results, search rankings, revenue, leads, conversions, or platform approval.

3. Contact Forms and Inquiries

When you submit a contact form, you agree to provide accurate information and confirm that you are authorized to speak for the business or project you describe.

Submitting a form does not create a client relationship, require Clearstack to accept the project, or guarantee a specific price, timeline, result, or response time.

4. Age and Authority

This website is intended for business owners, parents or guardians, and authorized representatives. It is not directed to children under 13, and children under 13 should not submit personal information through the site.

If you are under the age of majority where you live, you should use the site and request paid services only with permission and involvement from a parent, legal guardian, or authorized adult representative.

5. Client Content and Permissions

Clients are responsible for providing accurate business information, text, images, logos, brand assets, account access, and other materials needed for a project.

By providing content, you confirm that you own it or have permission to use it, and that using it for the project will not violate another person or company’s rights, privacy, trademark, copyright, or applicable law.

6. Project Materials and Ownership

Unless a written project agreement says otherwise, the client receives rights to the final custom website deliverables created specifically for that client after Clearstack has received full payment.

Clearstack and its contributors may retain ownership of pre-existing tools, reusable code, general design knowledge, templates, workflows, concepts, and non-client-specific materials. Third-party tools, fonts, platforms, stock photos, plugins, and services remain subject to their own licenses and terms.

7. Third-Party Services

Websites may rely on third-party services such as hosting providers, domain registrars, analytics tools, forms, maps, content systems, image providers, payment providers, or other integrations.

Clearstack is not responsible for outages, policy changes, pricing changes, data loss, account issues, or limitations caused by third-party services. Clients are responsible for reviewing and following any third-party terms that apply to their website or accounts.

8. Acceptable Use and Security

You may not misuse the site, attempt to access protected admin areas, interfere with site security, submit false or harmful content, upload malware, scrape the site aggressively, or use the site for unlawful activity.

Protected admin tools, lead screens, and backend routes are for authorized Clearstack use only. Unauthorized access or attempted access is prohibited.

9. Payments, Deposits, Revisions, and Refunds

Payment terms, deposits, refund eligibility, revision limits, maintenance, and delivery timelines should be stated in the applicable proposal, invoice, or project agreement.

Unless a written agreement says otherwise, deposits may be used to reserve time and begin work, and completed or partially completed work may not be refundable to the extent allowed by applicable law.

10. No Professional Legal, Tax, or Compliance Advice

Clearstack may help organize website content and structure, but it does not provide legal, tax, financial, accessibility, privacy, advertising, industry-regulatory, or compliance advice.

Clients are responsible for reviewing their own claims, policies, disclosures, privacy practices, accessibility needs, and industry requirements with qualified professionals when needed.

11. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. Clearstack makes no promise that the site will always be available, error-free, secure, or perfectly current.

To the fullest extent allowed by law, Clearstack disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent allowed by law, Clearstack will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill.

For any claim related to the website or services, Clearstack’s total liability will be limited to the amount you paid Clearstack for the specific project giving rise to the claim, or $100 if no paid project exists, unless applicable law requires a different result.

13. Indemnification

You agree to defend, indemnify, and hold Clearstack harmless from claims, damages, costs, and expenses arising from your content, your instructions, your misuse of the site, your violation of these Terms, or your violation of another party’s rights.

14. Changes to These Terms

Clearstack may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after changes are posted means you accept the updated Terms.

15. Governing Law and Questions

These Terms are intended to be interpreted under applicable United States law and any applicable state law that cannot be waived. Specific venue, dispute, and governing-law terms may be handled in a separate project agreement.

Questions about these Terms can be sent through the contact form on the website.

Questions before starting?

Send a message with the project details and Clearstack can explain the next step before any paid work begins.